Shipping policy
Available Shipping Method: USPS
We currently offer USPS Shipping, ensuring that your order is dispatched directly from our U.S. warehouse. This provides faster delivery times and reliable tracking for a smooth shopping experience.
Shipping Costs
Shipping costs are calculated based on order weight, destination, and courier selection. The exact cost will be displayed during checkout. We strive to offer competitive rates to make shipping affordable.
Estimated Delivery Times
- USPS Shipping: Orders typically arrive within 3-5 business days after processing.
- Delivery times may vary based on your location and external factors (e.g., holidays or weather conditions).
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Use this number to monitor your shipment's progress and estimated arrival date.
✅ 15-Day Free Returns
You may request a return within 15 days of receiving your package.
Return shipping is covered by Vector Optics.
Please contact Service@vectoroptics.com to initiate your return before sending any items back.
📌 Return Conditions
To qualify for a full refund:
- Items must be unused, in original condition, and in the original packaging.
- If returned products show signs of use, damage, or missing packaging/accessories, a full refund may not be issued.
⏰ Return Time Limit
Returns requested after 15 days for personal reasons are not accepted.
🛠 Quality Issues
If your product has any quality-related concerns, please contact Service@vectoroptics.com at any time — even after 15 days.
Our support team will be happy to assist with troubleshooting, replacement, or warranty service.
How to Request a Return
To start a return, please email service@vectoroptics.com with your order details and reason for return. We will provide instructions on how to proceed.
📌 Note: Return shipping costs may apply unless the return is due to a product defect or our error.
Customer Support
If you have any questions regarding shipping or returns, feel free to contact our support team at usa@vector2007.com(USA customers), service@vector2007.com(international customer). We are happy to assist and aim to respond within 24 hours.
Thank you for choosing Vector Optics! We appreciate your support and strive to provide the best service possible.