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CUSTOMERS OUTSIDE THE USA, PLEASE GO TO OUR EUROPE STORE TO ORDER. Click here
CUSTOMERS OUTSIDE THE USA, PLEASE GO TO OUR EUROPE STORE TO ORDER. Click here
Overview
Our aim is to provide fast, reliable, and efficient shipping services to all our customers, ensuring your orders are delivered safely and promptly, whether you're located in the United States or internationally.
Domestic Shipping (United States)
Processing Time: Orders within the United States are processed within 1-2 business days.
Shipping Time: Standard shipping takes 3-7 business days, depending on location.
Carriers: We ships by USPS.
Shipping from China
In case of a stock shortage in the US warehouse and the product is shipped from China:
Delivery Time: 2-10 business days by Fedex, depending on the destination country.
This extended range accounts for both production and transit times, including any potential delays in customs.
International Shipping
Customers outside the United States are encouraged to purchase products through our country-specific websites. This approach ensures faster shipping times, reduced shipping costs, and eliminates potential customs and duty complications.
Country-Specific Websites: Each website is tailored to the shipping policies and logistics specific to that country, offering a seamless purchasing experience.
Customs and Duties: By ordering through the country-specific website, customers can avoid unexpected customs fees and duties.
Europe Countries website:
Click here: https://vector2007.eu/
Other Countries customers you can also shop on Europe Shop
Tracking
Confirmation: A shipping confirmation email with a tracking number is sent once your order is dispatched.
Tracking: Orders can be tracked using the provided number on our carrier’s website.
Customer Service
For shipping-related inquiries or concerns, please contact our support team. We are available Monday through Friday, 9 AM to 5 PM (EST).
Contact Information: Email us at retail@vectoroptics.com, service@vectoroptics.com
We are committed to ensuring a smooth and satisfactory experience for all our customers. Thank you for choosing Vector Optics for your optics needs.
This revised policy includes guidance for international customers to use country-specific websites, potentially streamlining the ordering and shipping process.