Vector Optics Warranty and Return Policy

The #1 thing you need to know is we are confident in the quality of our products and we back them 100%. Our products have been on the market for over 15 years and have grown to have a reputation for their accuracy and quality. Should you have an issue with the product you can be assured we're going to do what it takes to solve the issue and get you back shooting quickly.

Products purchased from www.vector2007.com come with warranty against manufacturer defects and a 15 day money back guarantee. If you purchased your product from another distributor we ask that you contact them first to file a warranty claim. If you are not satisfied with their response please feel free to give us a call or submit a ticket and we'll do what we can to assist you.

15 Day Money Back Guarantee: 

If you are not satisfied with the product when you receive it give us a call or submit a CRM ticket from the contact page within 15 days of the purchase to let us know you'd like to send it back for a refund. We'll give you the details on how to send the product back and once we receive the return with it's original packaging we will issue you a refund. Refunds generally take 3 - 5 business days to show up on your account.

Supplementary Return Terms:

1. Returns Due to Personal Reasons:
   If you choose to return a product for personal reasons (e.g., no longer wanting the product, ordering the wrong item), you will be responsible for covering the return shipping costs. Additionally, any extra shipping fees paid at the time of purchase will not be refunded.

2. Returns Due to Product Quality Issues or Seller Errors:
   In the event that the return is due to a product quality issue or an error on the part of the seller (e.g., receiving a defective item, incorrect product shipped), we will cover the return shipping costs.
   
   

Vector Optics 5 Year Warranty:

We stand behind our product and the Vector Optics Brand 100% so if you have an issue with the product you purchased from www.vector2007.com (only cover Vector Optics Brand) within 5 Year of the purchase date please email us at service@vectoroptics.com or contact us from the contact us page (accessed by clicking here), when contacting us please have your order number or the name of the person the order was placed by. We'll work with you to determine what the issue is and if it's a manufacturing defect we'll replace the product for you. Warranties do not start over after a product is replaced. For example: If a product is replaced 35 months after the purchase date the replacement remains under warranty only for the original warranty duration which in this example would be 1 more month. In some cases we may ask that you send the product back to us for inspection before a replacement is sent and in other cases we may send a replacement with a return envelope for the defective product to be sent back in. The warranty does not cover damages due to misuse or abuse of the product.

Vector Optics Tailed VIP Lifetime Warranty:  

Your Vector Optics Continental, Taurus, Aston, Scrapper and Frenzy line products are covered by our T-VIP lifetime warranty. We will, at our option, either repair or replace your Vector Optics product without any cost if it is damaged or defective. If we can’t repair your damaged product, we will replace it with a brand new one in perfect condition. we proudly stand behind our products. You have our word that we will do what it takes to retain your business as a satisfied customer. You can count on our T-VIP lifetime warranty.
Unlimited full lifetime warranty:

• Reply to you in 1 working day.

• Free repair or replacement.

• Fully transferable.

• No invoice or receipt needed.

• No question asked, however, we do appreciate your feedback.

This warranty does not cover the product loss, theft, deliberate damage, abuse, misapplication or modification. This warranty does not apply to the electronic components or batteries. For warranty service please contact our Customer Service Department online at service@scvector.com for return instructions. If you need to return the product, please insure the shipment and keep the tracking records. We can not be responsible for your product until it has been received by our Customer Service Department.

VictOptics One Year Warranty: